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Privacy Policy

Ronghan International Limited Privacy Policy
(Updated as of June 2019)

Ronghan International Limited (“we”, “us”, “Our Company”) is incorporated in the UK and our operation vender is Shanghai Gujin Information Technology Co., Ltd (“Gujin”). This privacy policy will explain how our organization uses the personal data when you use our website and relevant services.


What Data do we collect?

We will collect your KYB/KYC data that may identify you or relevant individuals associated with the company e.g. Name, email address, phone number, certificate of incorporation, registration certificate, Articles of Association, memorandum of articles, proof of address, passports, ID, bank statements etc.


How do we collect your data?

For direct merchants, we collect data directly from the respective merchants when direct merchants send relevant data to us via e-mail.For merchants that are acquired through an agent, we collect data from agents that represents merchants  when agents send relevant data to us via e-mail.


How will we use your data?

Ronghan International Limited collects your KYB/KYC data so that we can manage your account. We will migrate your KYB/KYC data to Gujin to process such data and such data will be shared with relevant payment facilitators e.g. AliPay and Wechat Pay.


How do we store your data?

We store your data in our shared cloud system. Your data will be stored for 5 years after termination of the Agreement. After this period, we will delete your data.


Marketing

Our company would like to send you information about products and services of ours that we think you might like as well as those of our partner companiesAlipay and WeChat Pay.If you have agreed to receive marketing you may always opt out at a later date.You have the right to stop us from contacting you for marketing purposes or giving your data to our relevant partners.If you no longer wish to be contacted please tick here.


What are your data protection rights?

Our Company would like to make sure you are fully aware of all your data protection rights, every users is entitled to the following

The rights to access 
You have right to request Our Company for copies of your personal data. We may charge a small fee for this service.

Right to Rectification
Y
ou have the rights to request Our Company to correct any information you believe is inaccurate. You have the right to request Our company to complete information that you believe is incomplete.

The right to erasure
You have the right to request that Our Company to erase your personal data under certain conditions.

The rights to restrict processing
You have the right to request that Our Company restrict the processing of your data under certain conditions.

The rights to object to processing
You have the right to object to Our Company’s and Gujin’s processing of your data, under certain conditions.

The right to data potability
You have the right to request that Our Company transfer the data we have collected to another organization, or directly to you under certain conditions.

How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. We will respond to you within one month from your requested date. 

Email us at: info@ronghan.com
Call us at: 020391591
Or write to us:  Ronghan International Limited,
UK Office: Suite 2.06b, 20 Midtown, 20 Procter Street WC1V 6NX


How to contact the appropriate authority: 

Should you wish to report a complaint and our company has not addressed your concern in a satisfactory manner, you may contact the information commissioner’s office.
Email: casework@ico.org.uk
Address:Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF